In Operations we build resilient, integrated processes that empowers the Climate Centre to work efficiently and securely. We streamline workflows by leveraging intelligent automation, supporting a sustainable and future-fit organisation. Operations plays a pivotal role in translating the Climate Centre vision and strategy into tangible outcomes and, with the Climate Centre teams, making the best global scientific insights operable at local level.
Operations manager
Ashley Hoek
Ashley is the Operations Manager at the Climate Centre, where she leads finance, contracts, compliance, and organizational systems that support the Centre’s global work. With over 15 years of experience in operations and organizational transformation, she specializes in building efficient processes and systems that enable mission-driven organizations to maximize their impact. Ashley holds a Global MBA from EDHEC Business School[..]
Human Resources
Victoria Reina Bouzas
Victoria is a human resources professional who holds a master’s in HR management. She brings strong people and organizational skills to the humanitarian and climate-risk context.
Agnes van Ommen
Agnes is a HR professional (MCIPD) with over 20 years of experience in a variety of industries like FMCG, Tech and Energy. In addition, she is a certified coach and leadership trainer. She has always worked in international contexts and lived in several countries across Europe.
Finance
Marisa van den Berg
Marisa is the financial manager of the Climate Centre.
Ralf Paps
Ralf is the Senior Financial Officer and supports the Climate Centre’s mission through strong financial management, analysis, and strategic business partnering. He works with teams and leadership to ensure resources are managed transparently and effectively to enable sustainable climate impact.
Sayantani Majumder
Sayantani (Santa) is the Finance Officer at the Climate Centre, responsible for project financial reporting to donors and partners, as well as the processing of vendor and staff payments. She also serves as a key point of contact within the Finance Team, responding to finance‑related queries from a wide range of internal and external stakeholders in the course of day‑to‑day[..]
Susan Nambafu
Susan is a Finance and Administration Officer at the Climate Centre. A qualified ACCA member, she brings experience from both commercial and NGO finance environments. Her role focuses on project financial reporting as well as broader financial administration.
Janine Glenny
Janine is a dedicated and detail-oriented Finance Officer supporting financial operations for global climate initiatives, including accounts management, reconciliations, and donor-compliant project reporting while collaborating closely with internal teams and partners.
Contracts & Compliance
Anna Hell
Anna is the Contracts Officer at the Climate Centre. She holds an LL.B. in Global Law from Tilburg University and an LL.M. cum laude in Public International Law from Leiden University, with further specialisation in Law and Sustainability. Anna brings contracting experience from fast‑scaling global businesses, sustainability organisations, and international tribunals. She supports our mission and projects through robust and[..]
Naomi Bellucci
Naomi is a humanitarian professional specialising in grant management and programme support. She holds a Master’s degree in International Relations from the University of Florence and is certified in Monitoring & Evaluation by the ITC‑ILO. Naomi brings extensive experience in donor compliance, proposal development, and project monitoring, supported by solid field experience working on complex programmes across the Middle East[..]
Shani Herzinger
Shani specializes in developing digital tools and overseeing data related processes. With a rich background in software development and data product management, she works to ensure the data integrity and efficiency of processes, within the Operations and Programme teams of the Climate Center.
Business Support
Ingrid van den Raad
Ingrid works in Business Support at the Climate Centre, where she supports programme management, operations, and internal processes. She plays a key role in travel coordination and internal communications, working closely with colleagues across the organisation to ensure smooth day‑to‑day operations.